Privacy Policy
Introduction
Swawa Amusement, as the official global brand and representative of Mi Ying Factory, is committed to protecting the privacy of our international clients. This Privacy Policy explains how we collect, use, and safeguard your personal and business information when you visit our website or inquire about our amusement IP solutions. We respect your trust and adhere to international data protection standards.
Information We Collect
To provide precise quotes and customized solutions, we may collect the following:
- Personal Identity: Name, Job Title, Company Name.
- Contact Data: Email address, Phone/WhatsApp number, Shipping address.
- Business Details: Project location, venue floor plans (CAD/PDF), budget range, and specific requirements for amusement equipment.
- Technical Data: IP address, browser type, and site usage data via Cookies (to improve site performance).
How We Use Your Information
We use your data strictly for business purposes:
- Order Fulfillment: Processing Proforma Invoices (PI), arranging manufacturing at Mi Ying Factory, and coordinating global shipping.
- Customer Support: Providing installation guidance, "Spare Parts Kit" updates, and after-sales video support.
- Marketing (Optional): Sending industry insights, new IP launches (e.g., "Mecha Series"), and High-ROI operation guides. You can opt-out at any time.
Data Security & Storage
Your data is stored on secure servers with restricted access.
- Factory Confidentiality: Your project layouts and business plans are accessible only to our design and engineering teams at Mi Ying Factory for customization purposes. We do not leak your park designs to competitors.
- Encryption: We use SSL technology to encrypt data transmission on our website.
Third-Party Disclosure
We do not sell, trade, or transfer your personally identifiable information to outside parties. This excludes trusted third parties who assist us in operating our website or conducting our business (e.g., logistics companies, customs brokers), so long as those parties agree to keep this information confidential.
Cookies Policy
We use cookies to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. You can choose to turn off all cookies via your browser settings, though some features (like inquiry forms) may function differently.
Your Rights
As a global client, you have the right to:
- Request a copy of the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data from our CRM system ("Right to be Forgotten"), unless we are required to keep it for legal or tax records.
Contact Us
If there are any questions regarding this privacy policy, you may contact us using the information below: /contact/

