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About Our Company & Brand
We are a direct manufacturer with our own factory. Swawa Amusement is the official global brand and business division of our manufacturing plant, Mi Ying, established specifically to serve our clients worldwide. When you choose Swawa, you are communicating directly with the factory source, supported by a professional international team.
Our factory (Mi Ying) has over 8 years of extensive experience in China's amusement manufacturing sector, having supplied high-quality rides to hundreds of projects across the globe.
Factory-Direct: With no middlemen, we offer the most competitive pricing and direct technical support.
In-Depth Customization: Our strong in-house design team can turn your unique concepts into reality.
International Standards: We are experienced in designing and manufacturing in compliance with various international safety standards, including CE, ISO, and ASTM.
Foolproof One-Stop Solution: We provide a comprehensive, turnkey solution covering everything from site planning and ride customization to shipping logistics and installation training.
Our factory is located in Zhongshan City, Guangdong Province, China—a world-renowned hub for the amusement equipment industry. We warmly welcome our global clients to visit. Please contact our sales manager in advance via email or WhatsApp. We support both remote video factory tours and in-person visits. If you plan to visit us on-site, we will gladly assist with your itinerary and can provide an airport pickup service.
About Products & Customization
We specialize in the R&D and manufacturing of small to medium-sized mechanical rides, indoor FEC equipment, and accompanying thematic elements. Our product portfolio is carefully curated to meet the needs of shopping malls, Family Entertainment Centers (FECs), indoor parks, and community squares for high floorspace efficiency, strong interactivity, and a high return on investment. Our product lines include, but are not limited to, large multi-person swing rides, family rides, kiddie rides, indoor FEC equipment, tourist trains, and thematic decorations.
Absolutely. Customization is one of our core strengths. Whether you want to develop a theme based on your IP, or simply adjust colors and lighting to match your venue's aesthetic, we can make it happen.
The process is as follows: 1) You propose your concept and requirements. -> 2) Our design team provides concept art and a preliminary proposal. -> 3) Upon your approval, we proceed with 3D modeling and engineering. -> 4) All details are finalized, and we sign a formal contract. -> 5) Production begins.
Yes. In addition to supplying equipment, we can provide complimentary 2D/3D layout plans based on your CAD drawings, budget, and target demographic. This service helps you maximize your space, enhance the visitor experience, and ultimately, maximize your revenue.
We insist on using high-quality, national-standard steel, high-strength Fiberglass Reinforced Plastic (FRP), weather-resistant automotive-grade paint, and motors and electrical components from reputable international and domestic brands. All materials are rigorously selected to ensure the long-term, stable operation of our products.
Our products can be designed and manufactured to meet a variety of international standards based on your target market, including CE (Europe), ASTM (USA), ISO, and SASO (Saudi Arabia). Please inform us of your region's specific requirements when you make an inquiry.
With proper operation and regular maintenance, the designed service life of our mechanical amusement rides is typically 8 to 10 years.
About Quotation & Ordering
The best way is to contact our sales managers directly via the inquiry form on our website, email, or WhatsApp. To receive an accurate quote, please provide as much detail as possible, including: the product models you're interested in, quantity, any customization needs, and your project's location (country/port).
Our standard quotations are typically based on EXW (Ex Works) or FOB (Free On Board) terms. This includes the ride itself, the standard control cabinet, and necessary accessories. Shipping, insurance, customs duties, and installation fees are usually not included but can be quoted separately upon request.
1) Inquiry & Quotation -> 2) Confirmation of order details and signing of the formal sales contract -> 3) Payment of the deposit (typically 30%-50%) -> 4) We schedule and begin production -> 5) Upon completion, we provide photos/videos for your approval (or you can inspect in person) -> 6) Payment of the remaining balance -> 7) We arrange for packaging and shipment.
We primarily accept payment via bank transfer (T/T). We can settle payments in multiple currencies including USD and RMB, as specified and agreed upon in the sales contract.
For most of our equipment, we do not have a strict MOQ. Orders for a single unit are welcome.
About Shipping & Installation
We use a multi-layer, international-standard packaging method. Interior components are wrapped with bubble wrap and stretch film, while key exterior parts are secured with wooden crates or steel frames to ensure they are protected from moisture and impact during sea freight.
Certainly. We fully respect and can coordinate with your designated freight forwarder. If you don't have a preferred logistics partner, we are more than happy to leverage our resources to help. We have long-term partnerships with professional international freight forwarders and can provide a complete logistics solution, from our factory to your designated port (CIF) or even to your venue's doorstep (DDP, available in select countries), ensuring your goods arrive safely and efficiently.
Production lead time varies based on ride complexity and our production schedule, but it typically ranges from 30 to 45 days. Sea freight time depends on your geographic location; for example, approximately 20 days to the Middle East and 35 days to Europe. Your sales manager will provide you with a detailed timeline.
We offer several flexible installation support options:
Manuals & Videos: We provide detailed 3D installation drawings, foundation plans, circuit diagrams, and instructional videos with every shipment.
Online Guidance: Our engineers can provide remote installation guidance free of charge via video call.
On-Site Engineer Dispatch: For large or complex projects, we can dispatch our engineers to your site for installation, commissioning, and operator training. The associated costs (visa, airfare, accommodation, and daily allowance) are to be covered by the buyer.
You will need to complete the site's ground foundation work according to the foundation drawings we provide. Additionally, you will need to have the appropriate power supply and lifting equipment (such as a crane) ready for the installation.
About After-Sales & Warranty
We provide a 12-month warranty for all equipment, effective from the date of acceptance. The warranty covers quality issues for core components, including the main steel structure, motors, reducers, and electrical control cabinets. It does not cover wearing parts such as light bulbs and buttons.
We are committed to providing a lifetime supply of spare parts at cost price for all equipment we sell. We maintain a dedicated parts inventory to ensure you can get the components you need in a timely manner.
Contact your dedicated sales manager or our after-sales department immediately, providing clear photos and videos of the issue. Our technical team is committed to responding within 24 hours to analyze the problem and provide a solution, whether through remote guidance or by shipping replacement parts.
Yes. If you choose our on-site installation service, operator training is a standard part of the package. We also provide comprehensive operation and maintenance manuals to guide your staff on daily inspections and upkeep procedures.
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